Cookie Policy

Cookies

What are cookies?

Like most websites, our websites use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products offered to you on our websites.

Information collected

Some cookies collect information about browsing and purchasing behavior when you access this website via the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details. Rocburn can use cookies to monitor your browsing and purchasing behavior.

How are cookies managed?

The cookies stored on your computer or other device when you access our websites are designed by:

  • Rocburn, or on behalf of Rocburn, and are necessary to enable you to a make purchases on our website;

What are cookies used for?

The main purposes for which cookies are used are:

  • For technical purposes essential to effective operation of our websites, particularly in relation to on-line transactions and site navigation.
  • To enable Rocburn to collect information about your browsing and shopping patterns, including to monitor the success of campaigns, competitions etc.

Our cookies policy

Our cookies don’t store sensitive information such as your name or address: they simply hold the ‘key’ that, once you’re signed in, is associated with this information. However, if you’d prefer to restrict, block or delete cookies from our site, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

Here’s a list of the main cookies we use, and what we use them for.

Cookie NameCookie purpose
_utma, _utmzThese cookies enable the function of Google Analytics. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your user experience, and to make our marketing campaigns relevant.

The data stored by these cookies can be seen only by us and Google and never shows any confidential information.
‘share’ toolsIf you take the opportunity to ‘share’ our content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Managing cookies

If cookies aren’t enabled on your computer, it will mean that your browsing experience on our website will be limited.

To enable cookies
If you’re not sure of the type and version of web browser you use to access the Internet:

For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option
For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option

Once you know which browser you are using refer to the help pages for that browser, common links are listed below

Internet Explorer

Google Chrome

Firefox

Safari

What happens if I disable cookies?

This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our sites. If you disable all cookies, you will be unable to complete a purchase on our sites.

If you’d like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (opens in a new window – please note that we can’t be responsible for the content of external websites).